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\/>\n\u300c\u3059\u3050\u306b\u8cfc\u5165\u3059\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u30ea\u30fc\u30c9\u300d\u3068\u300c\u3044\u3064\u304b\u8cfc\u5165\u3059\u308b\u304b\u3082\u3057\u308c\u306a\u3044\u30ea\u30fc\u30c9\u300d\u306f\u9078\u5225\u3057\u305d\u308c\u305e\u308c\u3078\u9069\u5207\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3057\u306a\u3051\u308c\u3070\u3001\u975e\u52b9\u7387\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u306a\u3063\u305f\u308a\u8ca9\u58f2\u6a5f\u4f1a\u3092\u9003\u3057\u305f\u308a\u3059\u308b\u30ea\u30b9\u30af\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3046\u3053\u3068\u306b\u3088\u308a\u3001\u3059\u3050\u306b\u30d5\u30a9\u30ed\u30fc\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u30ea\u30fc\u30c9\u3068\u5c11\u3057\u305a\u3064\u95a2\u5fc3\u3092\u9ad8\u3081\u3066\u3044\u304f\u30ea\u30fc\u30c9\u3092\u632f\u308a\u5206\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><strong>\uff12\u3001\u55b6\u696d\u52b9\u7387\u306e\u5411\u4e0a<\/strong><br \/>\n\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3057\u3066\u898b\u8fbc\u307f\u5ba2\u3092\u9078\u5225\u3059\u308b\u3068\u3001\u55b6\u696d\u304c\u9867\u5ba2\u5bfe\u5fdc\u306e\u512a\u5148\u9806\u4f4d\u3092\u3064\u3051\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u55b6\u696d\u306f\u898b\u8fbc\u307f\u304c\u9ad8\u3044\u304a\u5ba2\u3055\u307e\u3078\u304d\u3081\u7d30\u304b\u304f\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u304d\u3001\u5546\u8ac7\u6210\u529f\u7387\u304c\u4e0a\u304c\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u308c\u306f\u3001\u300c\u8208\u5473\u95a2\u5fc3\u304c\u4f4e\u3044\u9867\u5ba2\u3078\u306e\u62bc\u3057\u58f2\u308a\u3092\u907f\u3051\u3089\u308c\u308b\u300d\u3068\u3082\u8a00\u3044\u63db\u3048\u3089\u308c\u3001\u304a\u5ba2\u3055\u307e\u306b\u3068\u3063\u3066\u3082\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u3055\u3089\u306b\u3001\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u55b6\u696d\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u306b\u3082\u4f5c\u7528\u3057\u307e\u3059\u3002\u898b\u8fbc\u307f\u304c\u9ad8\u3044\u3068\u308f\u304b\u3063\u3066\u3044\u308b\u30ea\u30fc\u30c9\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u306a\u3089\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306f\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u9ad8\u304f\u696d\u52d9\u306b\u52b1\u3081\u307e\u3059\u3002<\/p>\n<p><strong>\uff13\u3001\u30de\u30fc\u30b1\u3068\u55b6\u696d\u306e\u9023\u643a\u5f37\u5316<\/strong><br \/>\n\u300c\u55b6\u696d\u3068\u30de\u30fc\u30b1\u304c\u72ac\u733f\u306e\u4ef2\u3067\u3042\u308b\u300d\u3053\u308c\u306f\u3001\u55b6\u696d\u3068\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u90e8\u968a\u3092\u6301\u3064\u4e8b\u696d\u4f1a\u793e\u3067\u3088\u304f\u3042\u308b\u8a71\u3067\u3059\u3002<\/p>\n<p>\u3069\u3061\u3089\u306e\u90e8\u9580\u3082\u3001\u6700\u7d42\u7684\u306b\u306f\u300c\u4f1a\u793e\u306e\u58f2\u308a\u4e0a\u3052\u306b\u8ca2\u732e\u3059\u308b\u300d\u3068\u3044\u3046\u30b4\u30fc\u30eb\u306f\u540c\u3058\u306f\u305a\u3002\u3057\u304b\u3057\u3001\u4e21\u90e8\u9580\u306eKPI\u3084KGI\u304c\u7570\u306a\u308b\u305f\u3081\u306b\u5c40\u6240\u6700\u9069\u5316\u304c\u9032\u307f\u3001\u62c5\u5f53\u8005\u306e\u4e0d\u6e80\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u55b6\u696d\u3068\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u9023\u643a\u306b\u95a2\u3059\u308b\u60a9\u307f\u3084\u4e0d\u6e80\u306f\u3001\u6839\u62e0\u3092\u6301\u3063\u305f\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u3063\u3066\u89e3\u6d88\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><strong>\u25a0\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u6d41\u308c<\/strong><br \/>\n\u78ba\u5ea6\u306e\u9ad8\u3044\u898b\u8fbc\u307f\u9867\u5ba2\u3092\u62bd\u51fa\u3059\u308b\u306b\u306f\u3001\u3069\u306e\u3088\u3046\u306b\u5224\u65ad\u3059\u308b\u306e\u304b\u57fa\u6e96\u3092\u5b9a\u3081\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u5224\u65ad\u57fa\u6e96\u8a2d\u8a08\u306e\u305f\u3081\u306b\u5fc5\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p><strong>\uff11\u3001\u898b\u8fbc\u307f\u5ba2\u306e\u73fe\u72b6\u628a\u63e1<\/strong><br \/>\n\u7372\u5f97\u3057\u305f\u30ea\u30fc\u30c9\u304c\u73fe\u5728\u3069\u306e\u3088\u3046\u306a\u72b6\u6cc1\u306b\u3042\u308b\u306e\u304b\u3092\u7406\u89e3\u3057\u3066\u304a\u304b\u306a\u3051\u308c\u3070\u3001\u7684\u78ba\u306a\u632f\u308a\u5206\u3051\u306f\u96e3\u3057\u304f\u306a\u308a\u307e\u3059\u3002\u300c\u3059\u3050\u306b\u5546\u54c1\u3092\u8cfc\u5165\u3057\u305f\u3044\u300d\u3068\u306f\u8003\u3048\u3066\u3044\u306a\u3044\u30ea\u30fc\u30c9\u306e\u4e2d\u306b\u3082\u3055\u307e\u3056\u307e\u306a\u5c5e\u6027\u304c\u3042\u308a\u3001\u30bb\u30b0\u30e1\u30f3\u30c8\u306b\u5206\u3051\u3066\u3055\u307e\u3056\u307e\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u884c\u3046\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u307e\u305a\u306f\u4e00\u4eba\u3072\u3068\u308a\u306e\u30ea\u30fc\u30c9\u306e\u60c5\u5831\u3092\u8a73\u3057\u304f\u628a\u63e1\u3057\u3001\u3069\u306e\u3088\u3046\u306a\u8208\u5473\u3084\u95a2\u5fc3\u3092\u62b1\u3044\u3066\u3044\u308b\u306e\u304b\u3092\u77e5\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u30d2\u30a2\u30ea\u30f3\u30b0\u306b\u3088\u308b\u73fe\u72b6\u628a\u63e1\u3092\u5341\u5206\u306b\u884c\u3046\u3053\u3068\u3067\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u7cbe\u5ea6\u306f\u9ad8\u307e\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u73fe\u72b6\u628a\u63e1\u3092\u3059\u308b\u969b\u3001\u6700\u3082\u91cd\u8981\u306a\u30d2\u30a2\u30ea\u30f3\u30b0\u304c\u300c\u672a\u6765\u00d7\u7d44\u7e54\u300d\u306e\u3053\u3068\u3092\u805e\u304f\u6642\u3067\u3059\u3002\u3053\u306e\u30d2\u30a2\u30ea\u30f3\u30b0\u7d50\u679c\u306f\u3001\u305d\u306e\u307e\u307e\u63d0\u6848\u5185\u5bb9\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u3053\u306e\u30d2\u30a2\u30ea\u30f3\u30b0\u6642\u306b\u5927\u5207\u306a\u3053\u3068\u306f\u30016W4H\u304c\u63c3\u3063\u3066\u3044\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>What\uff1a\u4f55\u304c\u6b32\u3057\u3044\u306e\u304b\uff1f\u4f55\u3092\u826f\u304f\u3057\u305f\u3044\u306e\u304b\uff1f\u4f55\u3092\u907f\u3051\u305f\u3044\u306e\u304b\uff1f<br \/>\nWho\uff1a\u8ab0\u304c\u6c7a\u3081\u308b\u306e\u304b\uff1f<br \/>\nWhom\uff1a\u8ab0\u306b\u3084\u308a\u305f\u3044\u306e\u304b\uff1f<br \/>\nWhen\uff1a\u3044\u3064\u3084\u308a\u305f\u3044\u306e\u304b\uff1f<br \/>\nWhere\uff1a\u3069\u3053\u3067\u5fc5\u8981\u306a\u306e\u304b\uff1f<br \/>\nWhy\uff1a\u306a\u305c\u3084\u308b\u3079\u304d\u306a\u306e\u304b\uff1f<br \/>\nHow\uff1a\u3069\u306e\u3088\u3046\u306b\u4f7f\u3046\u306e\u304b\uff1f<br \/>\nHow much\uff1a\u3044\u304f\u3089\u3067\u4f7f\u3044\u305f\u3044\u306e\u304b\uff1f<br \/>\nHow many\uff1a\u3069\u306e\u3050\u3089\u3044\u306e\u898f\u6a21\u3067\u3084\u308a\u305f\u3044\u306e\u304b\uff1f<br \/>\nHow long\uff1a\u3069\u306e\u3050\u3089\u3044\u306e\u671f\u9593\u3067\u3084\u308a\u305f\u3044\u306e\u304b\uff1f<\/p>\n<p><strong>\uff12\u3001\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0<\/strong><br \/>\n\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u512a\u5148\u5ea6\u306e\u9ad8\u3044\u30ea\u30fc\u30c9\u3092\u9078\u5225\u3059\u308b\u969b\u306f\u3001\u5177\u4f53\u7684\u306a\u6307\u6a19\u3092\u5b9a\u3081\u3066\u304a\u304d\u3001\u300c\u3069\u306e\u30ea\u30fc\u30c9\u306e\u95a2\u5fc3\u304c\u9ad8\u307e\u3063\u3066\u3044\u308b\u306e\u304b\u300d\u3092\u5224\u65ad\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u3053\u3067\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\u3092\u884c\u3044\u3001\u30ea\u30fc\u30c9\u306e\u884c\u52d5\u3092\u70b9\u6570\u5316\u3059\u308b\u65b9\u6cd5\u304c\u3088\u304f\u7528\u3044\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u4f8b\u3048\u3070\u3001\u300c\u898b\u7a4d\u308a\u4f9d\u983c\uff0810\u70b9\uff09\u300d\u300c\u30bb\u30df\u30ca\u30fc\u53c2\u52a0\uff088\u70b9\uff09\u300d\u300c\u8cc7\u6599\u8acb\u6c42\uff083\u70b9\uff09\u300d\u300c\u30e1\u30fc\u30eb\u958b\u5c01\uff081\u70b9\uff09\u300d\u306e\u3088\u3046\u306b\u3001\u898b\u8fbc\u307f\u9867\u5ba2\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3054\u3068\u306b\u70b9\u6570\u3092\u3064\u3051\u307e\u3059\u3002\u307e\u305f\u3001\u300c\u5f79\u8077\u304c\u90e8\u9577\uff0810\u70b9\uff09\u300d\u300c\u5f93\u696d\u54e1\u6570100\u540d\u4ee5\u4e0a\uff0810\u70b9\uff09\u300d\u306e\u3088\u3046\u306b\u3001\u4f1a\u793e\u898f\u6a21\u3084\u898b\u8fbc\u307f\u9867\u5ba2\u306e\u5f79\u8077\u306a\u3069\u3001\u5c5e\u6027\u3054\u3068\u306b\u70b9\u6570\u3092\u3064\u3051\u308b\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u55b6\u696d\u30b9\u30bf\u30c3\u30d5\u306e\u6570\u304c\u5c11\u306a\u3044\u306b\u3082\u95a2\u308f\u3089\u305a\u3001\u55b6\u696d\u3078\u5f15\u304d\u6e21\u3059\u898b\u8fbc\u307f\u9867\u5ba2\u304c\u591a\u304f\u306a\u308c\u3070\u3001\u55b6\u696d\u30b9\u30bf\u30c3\u30d5\u306f\u898b\u8fbc\u307f\u9867\u5ba2\u3092\u5b8c\u5168\u306b\u30d5\u30a9\u30ed\u30fc\u3067\u304d\u307e\u305b\u3093\u3002\u3057\u304b\u3057\u3001\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\u306b\u3088\u3063\u3066\u30b9\u30b3\u30a2\u306e\u9ad8\u3044\u9806\u306b\u30a2\u30d7\u30ed\u30fc\u30c1\u3057\u3066\u3044\u3051\u3070\u3001\u55b6\u696d\u30b9\u30bf\u30c3\u30d5\u306e\u6570\u306b\u5408\u308f\u305b\u3066\u52b9\u7387\u306e\u826f\u3044\u55b6\u696d\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u300c\u30ea\u30fc\u30c9\u30b9\u30b3\u30a2\u304c30\u70b9\u3092\u8d85\u3048\u305f\u3089\u55b6\u696d\u306b\u5f15\u304d\u6e21\u3059\u300d\u3068\u3044\u3046\u3088\u3046\u306b\u57fa\u6e96\u3092\u660e\u78ba\u306b\u3057\u3066\u304a\u3051\u3070\u3001\u898b\u8fbc\u307f\u9867\u5ba2\u306e\u30b9\u30e0\u30fc\u30ba\u306a\u9078\u5225\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><strong>\uff13\u3001BtoB\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u306f\u6b63\u3057\u3044\u30b7\u30ca\u30ea\u30aa\u8a2d\u8a08\u304c\u91cd\u8981<\/strong><br \/>\n\u300c\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u300d\u306fBtoB\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u30d7\u30ed\u30bb\u30b9\u306e\u4e2d\u3067\u3082\u7279\u306b\u91cd\u8981\u306a\u6d3b\u52d5\u3067\u3059\u304c\u3001\u3053\u306e\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u6210\u679c\u3092\u51fa\u3059\u306b\u306f\u3001\u4e8b\u524d\u306e\u300c\u30b7\u30ca\u30ea\u30aa\u8a2d\u8a08\u300d\u3092\u5165\u5ff5\u306b\u8003\u3048\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u30b7\u30ca\u30ea\u30aa\u8a2d\u8a08\u3068\u306f\u3001\u9867\u5ba2\u304c\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3068\u63a5\u70b9\u3092\u6301\u3061\u3001\u8cfc\u8cb7\u306b\u81f3\u308b\u307e\u3067\u306e\u4e00\u9023\u306e\u30d7\u30ed\u30bb\u30b9\u306e\u8a2d\u8a08\u306e\u3053\u3068\u3067\u3059\u3002\u3064\u307e\u308a\u3001\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u524d\u6bb5\u968e\u3067\u3042\u308b\u30ea\u30fc\u30c9\u30b8\u30a7\u30cd\u30ec\u30fc\u30b7\u30e7\u30f3\u3001\u30ea\u30fc\u30c9\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\u3082\u542b\u3081\u305f\u30d7\u30ed\u30bb\u30b9\u306e\u8a2d\u8a08\u3092\u6307\u3057\u307e\u3059\u3002<\/p>\n<p>\u3053\u308c\u30893\u3064\u306e\u6d3b\u52d5\u306f\u9023\u52d5\u3057\u3066\u3044\u308b\u306e\u3067\u3001\u30b7\u30ca\u30ea\u30aa\u8a2d\u8a08\u81ea\u4f53\u304c\u898b\u5f53\u9055\u3044\u3060\u3068\u3001\u3069\u3053\u304b\u3067\u3064\u307e\u3065\u304d\u3001\u6700\u5f8c\u306e\u30b9\u30c6\u30c3\u30d7\u3067\u3042\u308b\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u3082\u826f\u3044\u7d50\u679c\u3092\u51fa\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u305b\u3093\u3002\u8a2d\u8a08\u3057\u305f\u30b7\u30ca\u30ea\u30aa\u3092\u8e0f\u307e\u3048\u3001\u898b\u8fbc\u307f\u9867\u5ba2\u306f\u300c\u4eca\u3001\u3069\u306e\u30d5\u30a7\u30fc\u30ba\u306b\u3044\u308b\u306e\u304b\u300d\u300c\u55b6\u696d\u3078\u5f15\u304d\u6e21\u3059\u30ec\u30d9\u30eb\u306b\u307e\u3067\u898b\u8fbc\u307f\u5ea6\u304c\u4e0a\u304c\u3063\u3066\u3044\u308b\u306e\u304b\u300d\u3092\u5224\u65ad\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><strong>\u25a0\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\uff13\u3064\u306e\u30dd\u30a4\u30f3\u30c8<\/strong><br \/>\n\u30ea\u30fc\u30c9\u306e\u6570\u304c\u5897\u3048\u3066\u304d\u305f\u6642\u306b\u3001\u3059\u3079\u3066\u306e\u30ea\u30fc\u30c9\u3092\u55b6\u696d\u304c\u30d5\u30a9\u30ed\u30fc\u3057\u3066\u3044\u308b\u3068\u5de5\u6570\u304c\u81a8\u3089\u3093\u3067\u3057\u307e\u3044\u307e\u3059\u3002\u7372\u5f97\u3057\u305f\u30ea\u30fc\u30c9\u306e\u4e2d\u3067\u3001\u30cb\u30fc\u30ba\u304c\u9855\u5728\u5316\u3057\u3066\u3044\u308b\u30ea\u30fc\u30c9\u3084\u4eca\u3059\u3050\u5ba2\u306f\u5c11\u6570\u3067\u3042\u308a\u3001\u591a\u304f\u306e\u898b\u8fbc\u307f\u5ba2\u3068\u306f\u5546\u8ac7\u306b\u9032\u3081\u306a\u3044\u306e\u304c\u4e00\u822c\u7684\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u308c\u3067\u306f\u5de5\u6570\u3092\u304b\u3051\u3066\u3082\u975e\u52b9\u7387\u3067\u3059\u3002<\/p>\n<p><strong>\uff11\u3001\u30ea\u30fc\u30c9\u306e\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3046<\/strong><br \/>\n\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3046\u969b\u306f\u3001\u898b\u8fbc\u307f\u5ba2\u3092\u7279\u5b9a\u306e\u30b0\u30eb\u30fc\u30d7\u306b\u5206\u3051\u308b\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3046\u306e\u304c\u4e00\u822c\u7684\u3067\u3059\u3002\u30bf\u30fc\u30b2\u30c3\u30c8\u306e\u696d\u7a2e\u3084\u696d\u614b\u3001\u6240\u5c5e\u3001\u95a2\u5fc3\u306a\u3069\u3055\u307e\u3056\u307e\u306a\u9805\u76ee\u3067\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3044\u3001\u305d\u306e\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u306b\u57fa\u3065\u3044\u3066\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\u65bd\u7b56\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002<\/p>\n<p>\u6b63\u78ba\u306a\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3046\u305f\u3081\u306b\u3082\u3001\u9867\u5ba2\u306e\u60c5\u5831\u306f\u3067\u304d\u308b\u3060\u3051\u8a73\u7d30\u306b\u53ce\u96c6\u3057\u3066\u304a\u304f\u3053\u3068\u3082\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p><strong>\uff12\u3001\u6570\u5024\u76ee\u6a19\u3092\u8a2d\u5b9a\u3059\u308b<\/strong><br \/>\n\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3046\u969b\u306f\u3001\u5177\u4f53\u7684\u306a\u6570\u5024\u76ee\u6a19\u3092\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002\u4f8b\u3048\u3070\u300c\u6ce8\u6587\u4ef6\u6570\u3007\u4ef6\u9054\u6210\u300d\u300c\u58f2\u4e0a\u3007%\u30a2\u30c3\u30d7\u300d\u306a\u3069\u5177\u4f53\u7684\u306a\u6570\u5024\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u3001\u7d44\u7e54\u5168\u4f53\u304c\u4e00\u4e38\u3068\u306a\u3063\u3066\u76ee\u6a19\u306b\u5411\u304b\u3063\u3066\u884c\u52d5\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u3046\u3048\u306b\u3001\u300c\u7d44\u7e54\u3068\u3057\u3066\u3069\u306e\u3088\u3046\u306b\u696d\u52d9\u3092\u9032\u3081\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u306e\u304b\u300d\u304c\u660e\u78ba\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u3055\u3089\u306b\u3001\u660e\u78ba\u306a\u76ee\u6a19\u304c\u3042\u308b\u3068KPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002KPI\u306b\u3088\u3063\u3066\u4e00\u4eba\u3072\u3068\u308a\u304c\u53d6\u308a\u7d44\u307e\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u696d\u52d9\u3082\u660e\u3089\u304b\u306b\u306a\u308a\u3001\u3088\u308a\u5177\u4f53\u6027\u306e\u3042\u308b\u55b6\u696d\u6d3b\u52d5\u306b\u7e4b\u304c\u308b\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p><strong>\uff13\u3001PDCA\u30b5\u30a4\u30af\u30eb\u3092\u56de\u3059<\/strong><br \/>\n\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u306f\u30b7\u30ca\u30ea\u30aa\u8a2d\u8a08\u304c\u6709\u52b9\u3067\u3042\u308b\u3068\u304a\u4f1d\u3048\u3057\u307e\u3057\u305f\u304c\u3001\u4e00\u5ea6\u8a2d\u8a08\u3057\u305f\u30b7\u30ca\u30ea\u30aa\u3092\u305a\u3063\u3068\u4f7f\u3044\u7d9a\u3051\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u904b\u7528\u3057\u306a\u304c\u3089\u5c11\u3057\u305a\u3064\u6539\u5584\u3057\u3066\u3044\u304f\u3053\u3068\u3082\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>\u300c\u3069\u306e\u3088\u3046\u306a\u30b7\u30ca\u30ea\u30aa\u3092\u8a2d\u8a08\u3059\u308c\u3070\u3055\u3089\u306b\u6210\u679c\u3092\u4e0a\u3052\u3089\u308c\u308b\u306e\u304b\u300d\u3092\u4e00\u5b9a\u5468\u671f\u3067\u632f\u308a\u8fd4\u308a\u3001\u5185\u5bb9\u3092\u898b\u76f4\u3057\u3066KPI\u3084KGI\u306e\u8a2d\u5b9a\u3082\u3042\u3089\u305f\u3081\u308b\u3053\u3068\u3067\u3088\u308a\u30b7\u30ca\u30ea\u30aa\u306e\u8cea\u304c\u5411\u4e0a\u3057\u3001\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u7cbe\u5ea6\u3082\u9ad8\u307e\u308b\u3068\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u5f8c\u3001\u55b6\u696d\u306b\u30c8\u30b9\u30a2\u30c3\u30d7\u3057\u305f\u3089\u7d42\u4e86\u3067\u306f\u306a\u304f\u3001\u305d\u306e\u5f8c\u5b9f\u969b\u306b\u6210\u7d04\u307e\u3067\u7e4b\u304c\u3063\u305f\u306e\u304b\u3001\u52b9\u679c\u3092\u691c\u8a3c\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u306b\u306f\u3001\u4e00\u5ea6\u4f5c\u3063\u305f\u30ea\u30fc\u30c9\u30af\u30aa\u30ea\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u6761\u4ef6\u3092\u632f\u308a\u8fd4\u3063\u3066\u898b\u76f4\u3057\u3001\u30d6\u30e9\u30c3\u30b7\u30e5\u30a2\u30c3\u30d7\u3092\u7d9a\u3051\u308b\u3053\u3068\u3067\u7cbe\u5ea6\u4e0a\u3052\u3066\u3044\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><strong>\u25a0\u307e\u3068\u3081<\/strong><br 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\/>\n\uff12\u3001\u30a6\u30a9\u30fc\u30e0\u30ea\u30b9\u30c8\uff1d\u81ea\u793e\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u95a2\u5fc3\u304c\u3042\u308b\u898b\u8fbc\u307f\u5ba2<br 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